Customer + Technical Service

One-of-a-kind Coatings Support

When it comes to customer and technical support, we offer the best in the coatings industry. The service teams at Tnemec provide our clients with unmatched expertise and dedication through every step of the coating process, from the beginning of your project until the last coat – and beyond. Whether you need help identifying an old coating, tracking your shipment or you’re looking for some application assistance, Tnemec support staff can help you resolve any issue and keep your project on track.

Customer Service

Find out more about your existing order, including billing questions and shipping information.

Phone
+1 816-483-3400

Fax
+1 816-483-3401

Email
customerservice@tnemec.com

Address
130 West 23 Avenue
North Kansas City, Missouri, USA 64116

Technical Service

Get the support you need to get your coating project started right – or to keep it that way.

Phone

+1 866-216-8677

Email
techsvcs@tnemec.com

Address
101 West 26th Avenue
North Kansas City, Missouri, USA 64116

Technical Service Operations

Equipment Rental and Application Assistance

Technical Service Operations (TSO) helps existing customers expand their coating capabilities, allowing contractors to maximize crew efficiency and optimize application quality. TSO can provide applicators with single- or plural-component pumps, field assistance and pump-operation staff for almost any project, or help your team learn the ins-and-outs of coating application and inspection. Licensed courses for professional painter development include:

  • Fundamentals of Protective Coatings (C1)
  • Concrete Coatings Basics (CCB)
  • AMPP/ NACE Coating Inspector Program (CIP)

Pump Rental

  • Single leg pump
  • Plural Component pumps

Contact the Technical Service Operations team to learn more about our jobsite assistance or educational offerings.

Phone
+1 816-483-3400

Email
techsvcs@tnemec.com

Address
101 West 26th Avenue
North Kansas City, Missouri, USA 64116

Contact Your Rep

Looking for Some Local Coatings Guidance?

Reach out to one of our knowledgable and reliable representatives near you.

Condensation Control

Condensation Problems? No Sweat.

Aerolon gives owners and engineers the ability to control condensation on pipes, valves and water tank interiors.

How to Purchase

Ready to Order Tnemec?

We're ready to help. Click below to learn more about our purchasing process.

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Color Swatch packet

When you finish selecting, request your Swatch Packet below. Expect your swatch cards in 5-7 business days. Contact your expert Sales Rep at any time.

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